How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Physical products:
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our physical products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our physical products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Digital products:
Due to the nature of digital goods, all sales are considered final and non-refundable once the product has been downloaded or accessed.
If you experience any issues with your purchase – such as file errors, access problems, or missing content – please reach out to our contact us form. We’ll do our best to resolve the issue quickly and ensure you receive everything as promised.
Exceptions (At Our Discretion)
We may consider a refund in limited cases, such as:
- A file was corrupted or incomplete, and a replacement cannot be provided
- Accidental duplicate purchases
- Technical problems preventing access that cannot be resolved
To request a refund under these conditions, please contact us within 3 days of your purchase with your order number and a brief explanation of the issue.
Daughter Absolutely loves it!! Highly recommended!!
This is our baby girl’s favorite!
Great product, but the nipple is a bit wider that I thought but it’s not a problem
Super cute and affordable pacifiers.
My son absolutely loves these!!
These pacifiers are very beautiful to look at and have a really luxurious feel.
I bought these for a photo prop so I can’t attest to the durability but they photograph well lol!
My granddaughter could bite through the other brands during teething. She hasn't chewed through this.
Love the softness and color. Hard to find one that my daughter likes so this is the one she prefers.
Well, I wanted something other than the traditional looking pacifier. This fits the bill. Simple. Easy. Cute.
We did not use these as pacifiers, but did use them for teething. They’re soft silicone that’s easy to hold for tiny hands, yet durable.
My granddaughter loves both of them. Not a fan of the yellow color; however she liked the texture of the pacifier.
I absolutely adore the color, style and material. Definitely worth getting! He has used them since he was a few hours old, and is still loving them after 3 weeks.
Our son would only take the soothie from the hospital until we found these. Easy to clean and in new condition after months of regular use. Easy for him to hold and pop right into his mouth. He started putting it in his mouth around 4 months ago.
I got this for my Granddaughter who is now almost three months old. She loved them so much my daughter asked me for the product name and link so she could order a few more. That's about as good of a recommendation one can give.
I absolutely love these! It’s the only pacifier my son will take! Not only is it great as a pacifier but it’s great for teething to my little cheeks on the sides! I would never recommend any other pacifier over this one!
My son is very picky when it comes to pacifiers. He hates those “soothie” pacifiers. I was worried this was too similar to those and he wouldn’t like it. But it was so cute I had to try. He LOVES IT. and it’s adorable. Glad I made the purchase.
I absolutely love these pacifiers. My newborn wouldn't keep the hospital supplied pacifiers in his mouth but they stay. Fast forward 3 months and this is still the only pacifier he will keep ahold of.