JoJo Modern Pets has great offerings for small boutiques and regional pet chains. We provide the basics with a unique twist and something people can’t find other places. We can pre-ticket some items with your brand or help you source products you know your customers will love.
JMP is stocked with domestic inventory at our warehouse in Illinois. We work with customers to do it “their way.” Case packs, moqs and pricing that makes sense for independent stores. At JoJo Modern Pets we pride ourselves on making our customers more money.
How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Physical products:
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our physical products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our physical products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Digital products:
Due to the nature of digital goods, all sales are considered final and non-refundable once the product has been downloaded or accessed.
If you experience any issues with your purchase – such as file errors, access problems, or missing content – please reach out to our contact us form. We’ll do our best to resolve the issue quickly and ensure you receive everything as promised.
Exceptions (At Our Discretion)
We may consider a refund in limited cases, such as:
- A file was corrupted or incomplete, and a replacement cannot be provided
- Accidental duplicate purchases
- Technical problems preventing access that cannot be resolved
To request a refund under these conditions, please contact us within 3 days of your purchase with your order number and a brief explanation of the issue.
My puppy chews everything. This has withstood time for him!
He plays with it all the time
Definitely chewproof
This is the longest a toy has lasted in our house! .... and we have TWO super chewers!
My dog loves it!
The dog loves it. It rolls around the floor. A toy that lasts.
Works great
Great for a puppy. It doesn't shred and keeps him entertained
Max is obsessed with this toy. He loves it! Really a great purchase!!!
A little smaller than I thought but it would be however very durable and thick
My dog destroys every toy possible she is yet to destroy this one
Love this toy. It took my dog two weeks just to get one little hole in it, I got pitbulls with any other toy. i will buy it again
I have bought my dog so many toys, tiers, and he is such an aggressive chewer and this toy has held up big time.
The dog who chews up everything loves this toy. He throws it, we add toothpaste for tooth cleaning, a great toy highly recommended.
My dog is an aggressive chewer. She had it for a little over a month and there's no sign of wear on it .
This is a great toy to keep my puppy busy for a little while. I put peanut butter in the grooves and crevices and it entertains him for a bit. It is holding up great so far!!
Love everything about this product. I bought two different toys for my pointers and one didn’t last and this one surprisingly did. I recommend this for high chewers!
I have a golden retriever who loves to chew anything and everything! So far this wheel has been super durable and worth the price! Perfect size too! Plus he loves his wheel!
Great choice for a tough chewer! My dog loves to rip apart toys and let me tell you, he is GREAT at it! This one has proved to be a tough one to break for him so far and he loves it!
My German Shepherd puppy loves this. Put some small treats in it or a yak cheese stick. Keep him busy for a while. No sign of wear and tear either! He usually destroys all toys, not this!
This is the only chew toy our border terrier puppy wasn't able to destroy within 1 or 2 days. In fact it's now many weeks and still intact. She loves to carry it around in her mouth. Great design.
Longest lasting chew toy so far. Plus I can add some treats inside to keep the dog busy. So far the best chew toy I have bought. My dog can destroy some toys in minutes. This is almost a year old now.
Our 7-month-old German Shorthair had us wondering if there was a Chew Toy that would last more than a couple of days. Well, we are here to tell you that this tire and wheel chew and teething toy has met all of our expectations.
Great toy, we have 2 60+ lb great pyrenees puppies that shred almost every toy they've had. These keep them busy and it's a great way to give them treats as well (peanut butter and what not inside the tire) l. I'm sure over time they'll break down but we're planning on buying more for when that happens.
Great for dogs that are " super chewers"! My dogs love to tag team toys and tear them apart, but thankfully they make toys for dogs that love to chew up their toys! My dogs have tried and tried but cannot tear this up, barely even made any tooth marks on it either! Very durable!